How to Recover Your Account If You Forget Your Password

Two-Factor Authentication (2FA) adds an extra layer of security to your account by requiring a second form of verification. This helps prevent unauthorized access, even if your password is compromised.

Why Enable 2FA?

✅ Enhances account security
✅ Protects against password leaks
✅ Prevents unauthorized access
✅ Supports multiple verification methods

Steps to Enable 2FA

Follow these steps to enable Two-Factor Authentication:

1. Access Your Security Settings

• Log in to your account.
• Navigate to Settings > Security.
• Click on Enable Two-Factor Authentication.

2. Choose Your Authentication Method

You can select one of the following:

• Authenticator App (Recommended) – Uses an app like Google Authenticator or Authy.
• SMS Verification – Sends a code via text message.
• Email Verification – Sends a code to your email.

3. Set Up the Authenticator App

• Download an authenticator app from the Google Play Store or Apple App Store.
• Open the app and scan the QR code displayed on your account settings page.
• Enter the verification code generated by the app.
• Click Confirm & Enable.

Example Code for Using 2FA in Python

If you're a developer and want to implement 2FA in your application, you can use the pyotp library:

python

import pyotp

# Generate a new secret key
secret = pyotp.random_base32()
print("Your secret key:", secret)

# Create a TOTP object
totp = pyotp.TOTP(secret)

# Generate a one-time password
print("Your OTP code:", totp.now())

Supported Authentication Methods

Method	Security Level	Recommended Use Case
Authenticator App	🔒🔒🔒🔒🔒	Best for strong security
SMS Verification	🔒🔒🔒	Suitable for basic security
Email Verification	🔒🔒	Secondary option if no mobile access

Example of a QR Code for 2FA Setup

Video: How to Enable 2FA

Troubleshooting Common Issues

🔹 Lost access to your authentication app?

• Use backup codes provided during setup.
• Contact support to recover your account.

🔹 Not receiving SMS codes?

• Ensure your phone number is correct.
• Check for network issues.

🔹 Authenticator app not working?

• Sync your device’s time settings.
• Try re-scanning the QR code.

Enabling 2FA greatly improves your account’s security. If you need further assistance, visit our Support Center or contact customer support. 🚀